Shipping Policy

We ship in 1-3 business days. Standard shipping is USPS Ground Advantage for tracked items and USPS first class mail for smaller quantities of rice paper and napkins. If you require faster shipping, please contact us before you order and we will work with you.

If you'd like something shipped Internationally, please message us first at downsouthartisans@gmail.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We DO NOT accept returns. All sales are final.

Damages and issues
Please inspect your order upon reception and contact us within 4 days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We will not correct or replace orders beyond 4 days of receipt.